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Terms & Conditions of service

Genium Creative Limited trading as Genium

Company Number: 7243991. Registered in England and Wales.
Registered Office: Churchill House 137-139 Brent Street London NW4 4DJ

The following terms and conditions refer to Genium Creative Limited (“Genium” or “The Agency”) and its relationship with its clients (“customer”) and potential clients (“customers”).


Genium shall charge for work at prices stated as our hourly rate, current at time of order, unless agreed otherwise in writing before the work starts. All prices given to customers are assumed to be exclusive of delivery charges and VAT.


Genium will quote prices and estimate delivery times for any job:
Quotes and delivery estimates are provided subject to sight of work, and are subject to Genium having capacity available to complete the work.
Customers are urged to check specifications and conditions in any quote. Genium will charge for work carried out beyond the quoted specification.
Quotes are checked for accuracy. However, Genium reserves the right to decline work if an error occurred in the quote.

Quotes are valid for 30 days.

Payment terms

The customer shall pay invoices for work ordered within 30 days from date of invoice. Genium reserves the right to charge interest on all overdue sums (including interest charges for late payment) at the rate of 2.5% per month, payable on demand.

Should payment of invoices not be made within the agreed time Genium reserves the right to instruct a debt collection service to recover funds. At this point the client will be liable for any costs incurred to recover the funds and may be liable for any interest or late payment fees.

Verbal Instructions

The customer is urged to issue all instructions in writing and to confirm and telephone instructions by fax/email. Genium will use its best endeavours to follow instructions given verbally, but shall except no responsibility or liability for work carried out on this basis.


Genium shall sub-contract all print orders, Likeness in colour may vary on print runs and on reprints using the same colour, we are not liable for colour variations that are beyond our control, all print work colours vary between spot colours and 4 colour process of the same colour, orders are only accepted with this understanding. Print runs of with overs up to 10% of the quantity originally ordered will be charged.

Customer’s Responsibility

Genium is not responsible for content errors after the customer has approved files for print production.  Whilst Genium will make every effort to check, and seek rectification if required, Genium is not responsible for ensuring customers content, design and artwork is correct for printing. This responsibility is with the customer and the person paying for the services. The customer should check and recheck any text, numbers and layouts to ensure the artwork is ok before confirming to proceed to print. Genium will not incur liability on errors that may appear on print as a result of the design or content being incorrect. The customer is liable to pay the full amount as quoted in these circumstances. It is the customer’s responsibility to gain approval to reproduce pictures, artwork, photos and logos. Genium is not liable to any claim and any dispute between the customer and prosecutor as a result of this.


Genium cannot be held liable for final printed items that do not match original ink Jet/laser visuals presented in the design process. Due to different printing processes/methods final printed colours will vary, depending on stock used.
If the client is using our files to print from, then the client must supply us with a proof of our work before print, this will enable us to check files for accuracy. If this procedure is not done then we are not liable for faults, errors or colour differences.

Work Supplied Late

Genium cannot be held responsible for work received late. Genium reserves the right to charge extra for work which, as a result of being supplied late, must be executed more quickly than originally agreed.

Print Work-in-Progress

If progress of work is delayed without prior arrangement by more than seven days due to customer approvals, material supplied late, or for any reason that is out side the control of Genium, Genium shall be entitled to payment for all work already carried out, whether or not delivered.

Acceptance of Printed Work

The customer shall inspect all work immediately on receipt, and give notice of any alleged defects in writing to Genium within three working days of delivery. Failing such notice, the work shall be deemed to have accepted the work and therefore will be liable for payment.


Genium liability to the customer for any damage or expense caused by any failure to discover any defect/error in the work or otherwise arising, shall be limited to a sum equal to the amount Genium charges for those items of work effected. Genium cannot be held liable for any errors, failure, defect, or delay in the work caused by the supply of unsuitable specifications or computer files by the customer.

Force Majeure

Genium shall have no responsibility to the customer in the event of any failure, delay or default due in whole or part to:-
Circumstances beyond Genium control.
Fire, power failure, mechanical or software failure, storage media corruption and unavoidable shortage of materials.
Industrial disputes or third party actions.


Until work carried out by Genium is paid for in full, including interest for late payment, legal and beneficial ownership shall remain with Genium, and the customer shall hold the work on a fiduciary basis. Notwithstanding the above, the customer may sell on the work in normal course of business, in which case Genium ownership shall attach to the proceeds of the sale.

Intellectual Property

Any creative elements in Genium’s work are sold only as a limited license for use to the extent specified in (or that could be assumed from) the original order. Genium shall retain full legal and beneficial ownership of such creative work, and no additional or subsequent use or commercial exploitation may be made without Genium’s expressed permission in writing.

Source Files

We will supply proofs and PDF files as appropriate for printing, or other graphic files as detailed in the job scope or request.

Charges do not cover the release of our copyright source/project files/systems/processes and models, including but not restricted to indd, psd, AI, png or other source files or raw code; if the Client requires these files/systems/models, they will be subject to a separate quotation or ‘buy-out’ charge. Genium withholds the right not to sell these files/systems/models.

Copyrights and Trademarks

By supplying text, images and other data to Genium for inclusion in the customer’s brochure or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

Any artwork, images, or text supplied and/or designed by Genium on behalf of the customer, will remain the property of Genium and/or it’s suppliers.

By supplying images, text, or any other data to Genium, the customer grants Genium permission to use this material freely in the pursuit of the design and to utilise the designs in Genium’s portfolio unless agreed otherwise.

Should Genium, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Genium to remove and/or replace the file.

The customer agrees to fully indemnify and hold Genium free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

In so far as use of the Deliverables involves use of third party material, Genium will use every endeavour to secure such licence as is necessary to allow the required use of the same but only the extent required by the Brief and any use thereof outwith the Brief shall be at the Client’s wish and the Client shall indemnify Genium in respect of any claim arising out of such use.

Subject to the above and to the rights of any third party, ownership of the Rights shall remain vested in Genium unless and until any assignment or other disposition of the Rights is agreed between the parties in writing.

For the avoidance of doubt, where Genium makes any presentation to the Client going beyond the Brief, the Client shall have no right to make use of any material contained in such presentation unless and until a separate contract is concluded between the parties.

Third Party Materials

“Third Party Materials” – any image, text or other material that is owned by a third party and used in the creation of the Products;
Genium shall notify the Client of any Third Party Materials that it intends to use in the Products and the Client acknowledges and accepts that the Third Party Products shall be supplied to the Client in accordance with the respective copyright licensor’s terms.

Indemnity & Libel/Obscenity

The customer shall fully and effectively indemnify Genium against all costs, expenses,damages and losses in connection with any third party proceedings with respect of goods produced, worked on or work carried out by Genium, including claims and proceedings relating to copyright, trademarks, patents, industrial property, libel and obscenity.

Customer Default

If the customer shall be in default, or if Genium has reason to believe that the customer will be unable or unwilling to discharge its obligations, then Genium may cease work without any liability and give notice to the customer that payment for any thing supplied under the contract between the two parties is due and payable immediately. Without prejudice to other remedies, Genium shall in respect of all unpaid debts due from the customer have a general lien on all goods and property in its possession, and shall be entitled to dispose of such goods or property as it thinks fit in order to apply the proceeds towards such debts.


Genium may subcontract any or all of the customers work, but Genium shall remain liable to the customer for it. We add a discretionary mark-up/handling charge at industry standard rates unless agreed otherwise in writing with the client prior to commencement of work.

Divisibility of Contract

All contracts between Genium and its customers are divisible. Each delivery made
shall be deemed to arise from a separate contract, and
shall at Genium’s discretion be invoiced separately.

Different conditions

These conditions override any differing conditions which may appear on the customer’s order, and may be modified only with the written consent of Genium.

Governing Law

The resolution of any dispute shall be governed by the Laws of England.

Publicity Rights

Genium are entitled to claim authorship for designs/products reproduced wholly or substantially to our design. The customer agrees to give us credit where appropriate in all initial press publicity material. Genium appreciate the opportunity to see such material before publication. We reserve the right to use our design work in self promotion literature and advertising.


Digital Media


 Digital Media Terms & Conditions


The Agency can only program sites to be as secure as reasonably possible at the time of delivery and can not offer indemnity against future threats/developments.

Once the Agency has deemed a project to be complete, any amendments will be charged at the Agency’s standard billing structure of £95/hour.

The Agency develops websites for compatibility with the current version of Microsoft Edge: not all previous versions or every browser. If further compatibility is required, the Agency must be advised at the outset.


The ownership of the web pages and copyright therein shall remain with the Agency until payment in full has been received for all sums owing. Once payment has been received, ownership and copyright shall pass to the Client for page text and graphics specific to the Client.

Ownership of all code used in processing web pages shall remain with the Agency and it is expressly agreed that the use of such code in processing the web pages does not confer any passing of title from the Agency to the Client.

Genium reserves the right to use elements of the client’s website for Genium portfolio/s and self-promotional purposes.


The Client shall supply the copy for your web pages in clear and usable permanent or electronic form and shall be entirely responsible for the content of the web pages.

All images uploaded to websites by the Client (via CMS, FTP or other) should be optimised (compressed file size). The Agency can provide advice on the best image editing software packages, but accepts no responsibility for the performance or compatibility of third-party software, or the results they produce.

When a test link is provided, it is the responsibility of the Client to test the functionality, read and check all copy, as well as approve the design and images used before approval is given.

The Agency can provide legal disclaimers and privacy policies; but it is the responsibility of the Client to confirm with their own legal advisers that these meet their individual requirements, as The Agency accepts no responsibility for their accuracy, relevance or currency.

The Client guarantees any elements of text, graphics, photos, designs, trademarks, or other artwork provided to Genium for inclusion in any work produced by Genium, are owned by the Client, or that the Client has received permission from the rightful owner(s) to use each of the elements, and will hold harmless, protect, and defend Genium and its subcontractors from any liability or suit arising from the use of such elements.

If you require top level administrative access to your site and/or hosting we cannot guarantee the functionality of your site after sign-off and handover.

Website Hosting and Email Terms & Conditions


The Agency offers website hosting and database hosting services through the use of third party providers and is subject to requirements set out in these terms and conditions and any other relevant terms and conditions, policies and notices which may be applicable to the supply of hosting services.

Below is a summary of the main points covered in these terms:

Whilst we and our suppliers will always endeavour to give you the best possible level of service, we cannot guarantee 100% availability of service.

The Agency and our suppliers accept no responsibility for any losses caused through a loss of service.

Your service will be removed if you fail to pay in time or misuse the service.

The Agency will not be liable for any costs to restore your service once it has been removed. Specifically, any websites with databases will require reprogramming once they have been removed from their original server.

Any work undertaken by the Agency at the request of the Client will be charged at our standard rate of £95 per hour, including investigations regarding problems or loss of service that are not due to the Agency or our suppliers. The Agency should only be contacted after you and your IT professional/advisor have established that any problems are not due to you or your systems.

Website & Email Content & Use

We make no representation and give no warranty as to the accuracy or quality of information received by any person via the Server and we shall have no liability for any loss or damage to any data stored on the Server. You warrant the accuracy, truthfulness and reliability of any information (including, where applicable, statements of opinion or advice) which you place or allow to be placed on your web pages. You warrant that you are authorised to promote and/or provide any information which you promote and/or provide on your web pages (for example if you are providing financial information, that you hold any necessary authorisation under all relevant legislation including the Financial Services Acts).

You represent, undertake and warrant to us that you will use the website allocated to you only for lawful purposes. In particular, you represent, warrant and undertake to us that:

You will not use the Server in any manner which infringes any law or regulation or which infringes the rights of any third party, nor will you authorise or permit any other person to do so.

You will not host, post, publish, disseminate, link to or transmit:

Any material or information which is unlawful, infringing, threatening, abusive, malicious, defamatory, obscene, indecent, blasphemous, profane or otherwise objectionable in any way.

Any material containing a virus or other hostile computer program.

Any material or information which constitutes, or encourages the commission of a criminal offence, or which threatens, harasses, stalks, abuses, disrupts or violates the legal rights (including rights of privacy and publicity) of others, or which infringes any patent, trade mark, design right, copyright or any other intellectual property right or similar rights of any person which may subsist under the laws of any jurisdiction.

You will not send bulk email, whether opt-in or otherwise, from our network. Nor will you promote a site hosted on our suppliers network using bulk email.

You will not employ programs which consume excessive system resources, including but not limited to processor cycles and memory.

You shall observe the procedures which we may from time to time prescribe and you shall make no use of the Server which is detrimental to other customers.

You shall procure that all mail is sent in accordance with applicable legislation (including data protection legislation) and in a secure manner.

In the case of an individual User, you warrant that you are at least 16 years of age and if the User is a company, you warrant that the Server will not be used by anyone under the age of 16 years.

You are entirely responsible for any civil or criminal liability that is incurred as a result of any use of your web pages. If you post or allow to be posted a defamatory or libellous message, it is you that will be deemed to have published it and you shall be liable for the consequences of it.

We and our suppliers reserve the right to remove any material which they deem inappropriate from your web site without notice (specifically, but not restricted to, Warez and illegal MP3 content).

If you advertise or offer to sell goods or services via your web pages, you undertake to provide goods in conformity with any description and warranties made. You agree to comply with all relevant legislation including Advertising and Broadcast regulations, Consumer Credit Acts and Trades Descriptions Acts. If you are advertising goods in the course of a trade or business this must clearly be so stated.

Error Correction

If the Client shall discover any error in the operation or presentation of the Web Site then the Client shall within 14 days after such discovery notify the Contractor in writing of the defect or error in question and provide the Contractor (so far as the Client is able) with a documented example of such defect or error.

Upon receipt of such notification from the Client the Contractor shall begin work on correcting such defect or error in accordance with the Performance Standards. If the Client requests support in an emergency the Contractor shall use all reasonable efforts to fulfil the request as quickly as possible.

The foregoing error correction service shall not include service in respect of:

  • defects or errors resulting from any modifications of the Web Site made by any person other than the Contractor;
  • incorrect use of the Web Site or error in the operation thereof on the part of the Client or its employees or agents;
  • errors resulting from faults in equipment or software other than that supplied to the Client by the Contractor.


All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us and shall be due and payable in advance of their service provision without any set-off or other deduction. We reserve the right to change pricing at any time, although all pricing is guaranteed for the current subscription period.

Payment is due each anniversary month, quarter or year following the date the Services were established until closure notice is given.

Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend or terminate the provision of Services to you.

If an account goes unpaid for at least ten days, the account and its associated services are suspended. A charge will be applied upon account reactivation to cover administration costs, based on our standard hourly charge of £95. An estimate of this cost will be given prior to any work being undertaken.

Once an account has been suspended, access to files, databases and other content is explicitly denied. After an account has been suspended for 10 days it will be terminated, with all files, databases and other content – including the account itself – permanently deleted.

Should access to files, databases and other content be required before they are deleted, account reactivation will be required, incurring a reactivation charge based on our standard hourly rate of £95.

The Agency’s pricing is based on the Client’s site generating accesses (using bandwidth) roughly in proportion to the number of pages on the site. Should accesses to your site increase beyond a reasonable level, The Agency and our suppliers reserve the right to make additional charges at any time.

Any accounts that go over the limits prescribed will be charged a £50 administration fee for each month in which the limit is exceeded, in addition to charges for any further resources/subscriptions required. The Agency and/or our suppliers reserve the right to suspend or terminate any accounts should the limits be repeatedly or substantially exceeded.

Should payment of invoices not be made within the agreed time Genium reserves the right to instruct a debt collection service to recover funds. At this point the client will be liable for any costs incurred to recover the funds and may be liable for any interest or late payment fees.

Should project cancellation occur, before the work is completed, you will still be liable for the full fee.

Investigation Charges

Any investigations undertaken by the Agency at the request of the Client into perceived problems, such as loss of service, where it is subsequently found that the Agency or our suppliers are not at fault, will be charged at £95 per hour. We therefore suggest that the Agency is only contacted after the Client and their IT professional/advisor have fully established that any problems are not due to your systems or actions.


Any access to other networks connected to the Agency or our suppliers must comply with the rules appropriate for those other networks.

While our suppliers will use every reasonable endeavour to ensure the integrity and security of the Server, neither we nor the our suppliers guarantee that the Server will be free from unauthorised users or hackers and neither we nor our suppliers shall be under any liability for non-receipt or misrouting of email or web traffic, or for any other failure of email or websites. Your data pages may not be secure against hackers and you take that risk. If you find evidence of infiltration, you must notify the Agency immediately so that your server can be taken offline until any vulnerabilities are fixed. The Agency can provide an estimate of the work required to fix any vulnerabilities if required.

The Agency and our suppliers shall take reasonable care to avoid introducing computer viruses to your computer systems and shall not be liable to you by reason of any virus unknowingly introduced to your system by it for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or any claims which arise out of or in connection with such introduction of a computer virus.

The Client shall effect and maintain adequate insurance cover in respect of any loss of service, or loss or damage to data stored on the Server.

The Client shall keep secure any identification, password and other confidential information relating to your account and shall notify us immediately of any known or suspected unauthorised use of your account or breach of security, including loss, theft or unauthorised disclosure of your password or other security information.

Service Availability

Our suppliers shall use their reasonable endeavours to make available to you at all times the Server and the Services but neither we or our suppliers shall, in any event, be liable for interruptions of Service or down-time of the Server.

The Agency and our suppliers shall have the right to suspend the Services at any time and for any reason, generally without notice, but if such suspension lasts or is to last for more than 7 days you will be notified of the reason in writing.

No backups of any files, databases or any other content will be made unless explicitly requested (with time taken to carry out requested backups charged at the standard rate of £95 per hour).


The Agency expressly reserves the right to terminate or suspend your subscription without prior notice should you fail to comply with any clause within these Terms and Conditions or should the Agency or our suppliers deem such action necessary where legal proceedings are threatened or issued regarding the form or content of your web pages and in such circumstances the Agency will confirm such termination or suspension by subsequent notice.

No refunds will be made for Services suspended and/or terminated. Where the Agency or our suppliers terminate or suspend your subscription in reliance upon your breach of Agreement, or you terminate your subscription, you will not be entitled to any refund of any ‘unused’ part of your subscription.

If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to suspend the Services and/or terminate this Agreement forthwith without notice to you.

We reserve the right to suspend the Services and/or terminate this Agreement at any time.

You may cancel the Services at any time, upon ninety (90) days’ notice and providing that all charges have been paid.

On termination of this Agreement we shall be entitled to immediately block your Website and to remove all data located on our servers.

The agency shall not be liable for any consequential loss whatsoever in relation to termination of your account in any circumstances.

Video Production Terms and conditions

Terms and conditions of commissioning and usage of video production from Genium Creative Limited

1. Definitions & General Terms

In these Terms and Conditions the words ‘Genium Creative’ ‘Genium’ ‘we’ ‘us’ ‘our’ and ‘ours’ refer to Genium Creative Limited, a UK registered limited liability company. The words ‘client’ and ‘customer’ refer to the party who commissioned and/or funded the work and any person or organisation acting on their behalf.

These Terms and Conditions apply to all video and associated audio product created by Genium, including all moving and still images and sound recordings of whatever form.

2. Pre-production requirements

It is the Clients responsibility to obtain all necessary permissions including but not limited to performances, branding, trademarked goods and logos, use of intellectual property, imagery, sound recordings and any other copyrighted material which will form part of the final video production.

No liability will be accepted by Genium for and delays or failure to deliver the agreed product if caused by any element which is the Clients responsibility.
Where copyright material is provided by the client for incorporation into a Genium product, permission must be obtained from the original copyright owner / material provider.

The client undertakes to indemnify Genium against any future possible claims, disputes, expenses or costs arising from the use of such material, without time limit.

A full production brief must be signed off by the Client before production work begins.

3. Production and post-production

All works undertaken will be as per Genium written quotation based upon the agreed production brief. It is the Client’s responsibility to ensure that this is thoroughly read and understood prior to booking. Any amendments or additional days filming will be charged at our current daily rates.

Clear access for video and sound capture shall be arranged and managed by the Client. If filming venues are being organised by the Client, it is the Clients responsibility to ensure that our production crew and supporting personnel have clear access to all relevant locations required throughout the day. Delays in production as a result of inadequate access or facilities may incur additional charges.

Genium takes Health & Safety matters seriously and we reserve the right in all instances to remove any of our personnel and / or equipment from a location if we deem it to be unsafe or if our crew are subjected to abusive or aggressive behaviour. In such circumstances the Client will be fully liable for any costs incurred or subsequently arising as a result. Genium will observe the site safety rules at all times and will liaise with the appropriate Responsible Person(s) named in the production brief.

4. Insurance

Genium carries public liability insurance cover of five million pounds. A copy of our insurance certificate can be provided on receipt of a request to our offices. Extended or upgraded specific project insurance cover can be provided if required upon request, provided this is agreed at the time of booking and included in the production brief.

5. Adverse weather conditions

In the event of inclement weather which in our opinion would pose a risk to health & safety of our personnel or equipment or has the potential to prevent successful video or audio capture, we reserve the right to change the date or time of filming to a more suitable date or time.

6. ‘Client delays’

In the event of filming being delayed or aborted due to the Client’s failure to adhere to the agreed dates, times, access, facilities, organisation or any other matter specified in the production brief, we reserve the right to re-schedule the affected days of filming and to charge for any additional costs which arise. No refund or credit will be given in respect of costs associated with the delayed or aborted original filming day(s).

7. Changes to the filming schedule

In the event of the Client wishing to change or cancel the filming date we require a minimum of 4 weeks’ notice. Failure to comply will result in the Client becoming 100% liable for all costs associated with the originally scheduled dates.

8. Equipment substitution

In the event that Genium experiences equipment failure or technical difficulties, all efforts will be made to find suitable replacement equipment and/or personnel so as not to delay filming or adversely impact upon the project quality or delivery. The equipment used on the day of filming will be at the discretion of the senior member of the film crew, and no further claims or liability will be accepted.

9. Approval / amendments of draft footage

Under normal circumstances one ‘first cut’ edit will be available for the Client for review and comment. One set of revisions will be incorporated within the agreed project cost provided that any revisions or amendments fall within the original agreed brief. Our video editing and production facility is available for client viewing and review, and all clients are encouraged to attend personally during editing so that all revisions can be signed off without delay. Subsequent revisions or significant re-edits will be charged at a rate of £760 + VAT per day or part thereof.

10. Project duration and delivery

Any indication given by Genium of a project’s duration is to be considered by the customer to be an estimation. Genium will do everything possible to meet specific deadlines, providing there is clear communication, prompt payment and regular feedback from the client. In all cases our liability will be limited to the agreed total cost of the project, less any costs incurred by us for any work already done on the project provided such work is within the agreed production brief. Genium will not under any circumstances be responsible for any loss, damage or costs arising from the late, erroneous, or non-delivery of the product.

11. Copyright

Genium asserts its full rights as copyright owner of all material that has been captured, processed and/or produced by us, whether or not such material forms part of a finished project. The copyright of all produced material is solely owned by Genium and is protected under UK law.

12. Usage licence – rights to the use of project content

Where the Client provides material to us for inclusion in any project, including but not limited to logos, images, trademarks, footage and audio, the relevant permission must be obtained in advance from the original copyright holder. By accepting these terms and conditions, the Client hereby indemnifies Genium against any possible claims, disputes, expenses or similar that may arise from breaching any copyright laws or pre-existing terms and conditions attributed to the material

We retain all rights to the usage of footage captured during the production of any client-commissioned project. As part of our video production service, we will grant a time-unlimited licence for use of that footage to the Client subject always to the following express condition:

“Genium retains all copyright over any content we produce. A usage licence grants the Client permission to use the content in the state in which we provide it to the Client. Permission is not granted to re-edit, copy or alter the content in any way.

We reserve the rights to use any footage and related files from any client-commissioned project in our showreels and for other promotional purposes.

Genium assigns to the Client a licence to use the video production in its complete delivered form only. We do not give permission for any material to be altered, edited or used as part of another production, unless this is expressly agreed in writing.

Provided that all monies due to us from the Client have been received as cleared funds in our bank account, and provided that the Client is not in breach of anything contained in these Terms and Conditions the Client is granted a perpetual usage licence relating to the video material in its delivered form.

We retain the right to use any of our copyright material for any legal purpose, including its use within projects for other clients unless (a) we have granted an exclusive licence to any Client or (b) the material contains trademarks or specific intellectual or imagery copyrighted by the Client.


Our payment terms are strictly 30 days from date of invoice and in the event of an order being confirmed the Client accepts these terms.

We reserve the right to charge further interest and late payment fees on all overdue invoices as set out under the Late Payment of Commercial Debts (Interest) Act, 1998. E & OE.

We will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.

The Client shall be responsible for all collection or legal fees necessitated by late or default in payment. Genium reserves the right to withhold delivery and any granting or continuation of usage licence of any current work if accounts are not current or overdue invoices are not paid in full. All grants of any license to use our copyright material under this a Agreement are conditional upon receipt of payment in full which shall be inclusive of any and all outstanding additional costs, taxes, expenses, and fees, charges or the costs of administration of changes.

All Terms and Conditions stated within this document are deemed acceptable to the Client upon receipt of a confirmed order or instruction to proceed given by any means. This document shall be taken as an agreement between the Client and Genium under UK law.

Updated 7 February 2019